AXON Electric Corporation is a growing manufacturing company specializing in electrical components and control systems. As their operations scaled, managing internal processes through traditional tools became increasingly inefficient and prone to human error. To modernize their operations, AXON partnered with Serpenstech Pvt. Ltd., who brought in Dork Industry as the technology partner to design and build a fully customized CRM and ERP platform.
The Challenge
The client’s key goals were:
Eliminate manual paperwork and scattered spreadsheets
Create a centralized system to manage product inventory, sales, purchase, manufacturing, accounts, HR, and reporting
Enable real-time visibility into cash flow, profit, revenue, and top-selling products
Automate internal workflows to enhance productivity and reduce operational bottlenecks
Fragmented operations across multiple departments without system integration
Limited visibility into stock movement, expenses, and revenue flow
Difficulty in tracking best sellers, financial performance, and customer orders
No centralized platform for HR, accounting, and manufacturing data
Poor data analytics leading to delayed decision-making
Our Solution
Dork Industry designed and developed a comprehensive, modular ERP and CRM system, tailored specifically to AXON’s manufacturing workflows.
Key Modules Built:
Dashboard: Visual overview of revenue, cash flow, profit, and monthly/yearly reports
Product & Inventory Management: Real-time tracking of stock levels, best sellers, and product-wise sales insights
Purchase & Sales Management: End-to-end order lifecycle tracking with offer numbers, customer data, and payment status
Manufacturing Module: Supports bill of materials, production planning, and real-time monitoring
Quotation & Transfer: Streamlined quote generation and inter-warehouse transfers
Accounting & Finance: Tracks income, expenses, cash flow, and provides insights into profitability
HRM & People: Custom DB-HRM module for employee records, roles, and performance tracking
Reports & Analytics: Graphs and tables to visualize performance trends across departments
The Results
- 40% reduction in manual paperwork and errors
- Faster decision-making with real-time dashboards and yearly reports
- Inventory accuracy improved by 70%, minimizing stock-outs and overstocking
- Streamlined communication between departments under a single platform
