IT Consulting for a Leading Travel Agency

about Travelez

Dork Industry became our tech brain. They not only helped us build a user-friendly portal but also educated us on the right technologies to scale our travel business. Their consulting saved us from expensive tech mistakes. Highly recommend!”
Founder, [Vijay kumar]

The Challenge

Our client, a rapidly expanding travel agency, faced significant challenges in scaling their operations due to manual hotel onboarding, unstructured tour package listings, and no centralized system to manage suppliers or customer inquiries.

They envisioned a comprehensive web portal where:

  • Hotels could self-onboard and manage listings

  • Tour packages could be easily published and updated

  • Travelers could view, compare, and send inquiries

  • The backend would remain cost-efficient, scalable, and low-maintenance

However, the client lacked technical expertise in choosing the right:

  • Tech stack for frontend and backend

  • Server infrastructure for scalability and performance

  • Automation workflows for onboarding hotels

That’s where Dork Industry came in as their strategic IT consulting partner.


Our approach

Discovery & Requirement Analysis

We began with a detailed consultation and workflow mapping to understand:

  • The client’s business model and operational bottlenecks

  • User personas: hotel admins, agency managers, and end-customers

  • Future scalability needs and budget constraints

 Tech Stack Recommendation

We provided a technology roadmap tailored to their needs:

  • Frontend: React.js (for dynamic user experience)

  • Backend: Node.js with Express (for fast, scalable APIs)

  • Database: MongoDB (for flexible, document-based storage)

  • Admin Panel: Strapi CMS (customizable and user-friendly)

  • Authentication: JWT and OAuth integration

  • Hosting: Cloud-based deployment with DigitalOcean or AWS EC2

  • CI/CD Pipeline: GitHub Actions for seamless deployments

 Server Architecture Design

To ensure uptime, speed, and future scalability, we designed:

  • A microservices-ready architecture for modular development

  • Load-balanced application servers

  • Nginx as a reverse proxy

  • Dockerized environments for consistency across dev/staging/production

  • SSL configuration and auto-renewals via Let’s Encrypt

 Hotel Onboarding Automation

We proposed a self-registration flow for hotels:

  • Hotels register & verify via email or phone

  • Upload property images, amenities, availability, and pricing

  • Admin approval and smart moderation with automation triggers

  • API integration for updating availability dynamically

We also enabled basic workflow automation using n8n.io, reducing manual follow-ups and saving time.

 UI/UX Design Support

Our design team provided:

  • Interactive wireframes using Figma

  • Responsive design for mobile-first travelers

  • Clean, minimal interface for hotels to manage listings

  • SEO-optimized layouts with CTA placements to drive conversion

  •  

The Results

The technology that we use to support Paysafe

n8n automation
Figma
Icons & graphics
server planning

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