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Multi campus admissions CRM software should track one prospective student across enquiries, campus choices, applications, offers and enrolment without confusing duplicate contacts with separate applications. Buyers should test routing, counsellor ownership, seat commitments and fee-linked handoffs to the student system. A lead dashboard alone cannot prove that an admission was completed correctly.

Retail return to stock software should keep a returned item unavailable for resale until its identity, condition and disposition are confirmed. It must connect the original sale, return authorisation, physical receipt, inspection, refund and inventory update. Buyers should test each state across stores, warehouses and online channels before replacing their returns workflow.

Distributor credit hold software should stop an order from becoming a dispatch commitment when the customer has insufficient approved credit. It must check shared exposure, open orders and stock reservations together, preserve authorised exceptions, and release held orders only when the underlying ledger has changed. Test these controls before selecting or integrating an ERP.